How to Cancel an OrderUpdated 3 months ago

Click “Cancel” in your order‑confirmation e‑mail or fill out the help form. If the order has not shipped, we will stop it and refund you.

Contact our customer service team. https://contact.gorgias.help/forms/7iqfcqxu  

You may also call us at 831-525-0749. 

To help us locate your order, please include your name and the email address on your account.

If the order has already shipped, the fastest fix is to refuse the package:

• When the carrier knocks, say, “I refuse this delivery.” The box will return to us, and we will refund you when it arrives.

• If the carrier leaves the box, do not open it. Write “REFUSED—RETURN TO SENDER” on the label and hand it to any post office clerk. USPS will return it to us, and we'll refund your account.