If a Nature’s Pure Blend product doesn’t help you, tell us within 30 days of the day it arrived. If you ship the product back, we will refund every cent, even if you opened one bottle to try it. Example: Your two bottles of Nitric Oxide Flow arrived

If a Nature&#x2019;s Pure Blend product doesn&#x2019;t help you, tell us within 30&#x202F;days of the day it arrived.&#xA0;If you ship the product back, we will refund every cent, even if you opened one bottle to try it.<ul data-start="304" data-end="527"><li data-start="304" data-end="527">Example: Your two bottles of Nitric Oxide Flow arrived on May&#x202F;1. You opened one, tried it for three (3) weeks, decided it didn&apos;t work for you, and contacted us on May&#x202F;22. Mail back the unopened bottle before May&#x202F;31, pay the postage, and we will refund you for both bottles.</li></ul>A few rules keep the promise fair:<ul data-start="566" data-end="851"><li data-start="566" data-end="634">Extra bottles or canisters must be unopened.</li><li data-start="566" data-end="634">We give one full&#x2011;order refund per customer to stop repeat abuse.</li></ul> Start the process anytime through our online form:&#xA0;<a data-start="806" data-end="849" rel="noopener" target="_new" href="https://contact.gorgias.help/forms/7iqfcqxu">https://contact.gorgias.help/forms/7iqfcqxu</a>

Our 30‑Day Money‑Back Promise

If you feel your order is lost because it has been more than ten (10) days since your order, don't hesitate to get in touch with our customer support team. https://contact.gorgias.help/forms/7iqfcqxu.

<h3 id="at-natures-pure-blend-we-strive-to-ensure-every-order-reaches-you-on-time-in-5-7-days-from-shipping">At Nature&apos;s Pure Blend, we strive to ensure every order reaches you on time in 5-7 days from shipping.&#xA0;</h3><h3 id="lost-packages">Lost packages</h3>If you feel your order is lost because it has been more than ten (10) days since your order, don&apos;t hesitate to get in touch with our customer support team. <a data-fr-linked="true" href="https://contact.gorgias.help/forms/7iqfcqxu" id="isPasted">https://contact.gorgias.help/forms/7iqfcqxu</a><div data-block="true" data-editor="54clm" data-offset-key="eeuat-0-0" id="isPasted"><div data-offset-key="eeuat-0-0">Here are the steps to follow if you received an email from us stating your package has arrived, but it is not on your porch or inside your mailbox:</div></div><ol><li data-block="true" data-editor="54clm" data-offset-key="cj9hu-0-0" style="font-size: 16px;"><div data-offset-key="cj9hu-0-0">That delivery notification came to us from the U.S. Postal Service and their employees call mail carriers. And sometimes, they make mistakes.</div></li><li data-block="true" data-editor="54clm" data-offset-key="cj9hu-0-0" style="font-size: 16px;"><div data-offset-key="cj9hu-0-0">We can file a claim against USPS, but&#xA0;USPS requires us to wait at least 7 days from the date we shipped your order.</div></li><li data-block="true" data-editor="54clm" data-offset-key="86ucg-0-0" style="font-size: 16px;"><div data-offset-key="86ucg-0-0">Often, the missing package &#x26A1;&#xFE0F;magically&#xA0;&#x2728; appears within 2 days after their electronic delivery notice in our email. &#x1F600; And can you believe it, this happens so often that there are forums on Reddit and Quora, so we are not alone in this. &#x1F616; And, sometimes, the busy mail person accidentally drops your package in your neighbor&apos;s mailbox, and it takes a day or so for them to return it to you.&#xA0;</div></li><li data-block="true" data-editor="54clm" data-offset-key="f94co-0-0" style="font-size: 16px;"><div data-offset-key="f94co-0-0">But if the U.S. Postal Service has not delivered your package and you want to find out why, that&apos;s your right.&#xA0;</div><ol><li data-block="true" data-editor="54clm" data-offset-key="f94co-0-0" style="font-size: 16px;"><div data-offset-key="f94co-0-0">Please update USPS so they know their mail carrier has failed to complete their job correctly.&#xA0;1-800-ASK-USPS.&#xA0;</div></li><li data-block="true" data-editor="54clm" data-offset-key="f94co-0-0" style="font-size: 16px;"><div data-offset-key="f94co-0-0">You can also visit the USPS official website to update them online.&#xA0;<a href="https://www.usps.com/help/missing-mail.htm" target="_blank" rel="noopener noreferrer" style=" text-decoration: none !important;">https://www.usps.com/help/missing-mail.htm</a>&#xA0;</div></li></ol></li><li data-block="true" data-editor="54clm" data-offset-key="62ict-0-0" style="font-size: 16px;"><div data-offset-key="62ict-0-0">&#x2705; If it shows up,&#xA0;you do not need to notify us.&#xA0;We&apos;re just happy that it arrived.</div></li><li data-block="true" data-editor="54clm" data-offset-key="33cgs-0-0" style="font-size: 16px;"><div data-offset-key="33cgs-0-0">&#x274C;&#xA0;If it does not arrive in 2 more days,&#xA0;please contact us using the link at the top&#xA0;and we&apos;ll start the claim. Often, this forces the mysteriously missing package to &#x26A1;&#xFE0F;magically&#xA0;&#x2728; appear.&#xA0;</div></li><li data-block="true" data-editor="54clm" data-offset-key="3gdkq-0-0" style="font-size: 16px;"><div data-offset-key="3gdkq-0-0">We&apos;ll chat with USPS to find out if it can be located... and why they marked it delivered when it was not.</div></li></ol><div data-block="true" data-editor="54clm" data-offset-key="e1qu-0-0"><div data-offset-key="e1qu-0-0">Most importantly, we will keep you informed.&#xA0;</div></div>

What if my package gets lost?

Click “Cancel” in your order‑confirmation e‑mail or fill out the help form. If the order has not shipped, we will stop it and refund you. Contact our customer service team. https://contact.gorgias.help/forms/7iqfcqxu. You may also call us at 831-525-

Click &#x201C;Cancel&#x201D; in your order&#x2011;confirmation e&#x2011;mail or fill out the help form. If the order has not shipped, we will stop it and refund you.Contact our customer service team. <a data-fr-linked="true" href="https://contact.gorgias.help/forms/7iqfcqxu" id="isPasted">https://contact.gorgias.help/forms/7iqfcqxu</a> &#xA0;You may also call us at 831-525-0749.&#xA0;To help us locate your order, please include your name and the email address on your account.If the order has already shipped, the fastest fix is to refuse the package:<ul data-start="2891" data-end="3141"><li data-start="2891" data-end="3006">When the carrier knocks, say, &#x201C;I refuse this delivery.&#x201D; The box will return to us, and we will refund you when it arrives.</li><li data-start="3007" data-end="3141">If the carrier leaves the box, do not open it. Write &#x201C;REFUSED&#x2014;RETURN TO SENDER&#x201D; on the label and hand it to any post office clerk. USPS will return it to us, and we&apos;ll refund your account.</li></ul>

How to Cancel an Order

Packages leave our Colorado warehouse in one to two business days from your order date. They travel by the United States Postal Service (USPS) unless you choose United Parcel Service (UPS) for an added fee. Most boxes arrive in three to seven days. S

Packages leave our Colorado warehouse in one to two business days from your order date.&#xA0;They travel by the United States Postal Service (USPS) unless you choose United Parcel Service (UPS) for an added fee. Most boxes arrive in three to seven days.&#xA0;Shipping is free when your cart is $100 or more, or if you are on automatic deliveries.<ul data-start="1342" data-end="1526"><li data-start="1342" data-end="1526">Example: You live in Ohio and place an order on Tuesday afternoon. We pack it by Thursday, and USPS usually delivers it to your porch between Monday and Wednesday of the following week.</li></ul>Track any order or find missing email confirmations here: <a data-start="1576" data-end="1619" rel="noopener" target="_new" href="https://contact.gorgias.help/forms/7iqfcqxu">https://contact.gorgias.help/forms/7iqfcqxu</a>We also ship to Canada, but customs can add extra days. We hope to serve other countries soon.

How We Ship and How Long It Takes

First, we want to say "thank you" for trusting Nature's Pure Blend to supply your nutritional supplements. Right after checkout, you get an email that lists what you bought and where it will ship. When the box leaves our dock, you get a second email

First, we want to say &quot;thank you&quot; for trusting Nature&apos;s Pure Blend to supply your nutritional supplements.<ol><li data-start="1673" data-end="1767">Right after checkout, you get an email that lists what you bought and where it will ship.</li><li data-start="1768" data-end="1894">When the box leaves our dock, you get a second email with a tracking number. Click the link to watch its trip day by day.</li></ol>If you&apos;ve lost your order or shipping confirmation emails, you may access them here. <a data-fr-linked="true" href="https://contact.gorgias.help/forms/7iqfcqxu" id="isPasted">https://contact.gorgias.help/forms/7iqfcqxu</a>&#xA0;NOTE: If your order was shipped to the wrong address, USPS does not permit us to correct an order once it&apos;s shipped within their network. It will return to our warehouse after USPS attempts several deliveries. This can take up to two (2) weeks. A replacement order will not be shipped unless the error was our fault.&#xA0;

How You Know Your Order Is On the Way

We understand the disappointment of receiving a damaged package. Please report to our customer support team immediately and attach photos of the damaged items or package. Here's how to contact us. https://contact.gorgias.help/forms/7iqfcqxu. We will

<h3 id="at-natures-pure-blend-we-strive-to-ensure-every-order-reaches-you-in-a-timely-and-perfect-condition">At Nature&apos;s Pure Blend, we strive to ensure every order reaches you in a timely and perfect condition.&#xA0;</h3><h3 id="damaged-packages">Damaged packages</h3>We understand the disappointment of receiving a damaged package. Please report to our customer support team immediately and attach photos of the damaged items or package. Here&apos;s how to contact us. <a data-fr-linked="true" href="https://contact.gorgias.help/forms/7iqfcqxu" id="isPasted">https://contact.gorgias.help/forms/7iqfcqxu</a>We will review the provided documentation and arrange for a replacement.&#xA0;We do not offer refunds for this type of event.

What if my package arrives damaged?

Sorry about that! Send us a photo of what you got and tell us what is missing through the help form. We send the correct item the same business day. https://contact.gorgias.help/forms/7iqfcqxu. Example: You ordered Ashwagandha capsules but received C

Sorry about that! Send us a photo of what you got and tell us what is missing through the help form. We send the correct item the same business day.&#xA0;<a data-fr-linked="true" href="https://contact.gorgias.help/forms/7iqfcqxu" id="isPasted">https://contact.gorgias.help/forms/7iqfcqxu</a>Example: You ordered Ashwagandha capsules but received CoQ10. Snap a picture of the CoQ10 bottle, upload it, and we will ship the Ashwagandha immediately.

Received the Wrong Item?

Right now we ship to the United States and Canada only. More countries will be added as we solve customs rules and keep shipping prices fair.

Right now we ship to the United States and Canada only. More countries will be added as we solve customs rules and keep shipping prices fair.

Shipping Outside the United States

After you've alerted NPB customer service that you'd like to return a product delivered within the last 30 days, you'll receive the address to ship to through the US Postal Service. Once shipped, please allow 7 business days for the US Postal Service

After you&apos;ve alerted NPB customer service that you&apos;d like to return a product delivered within the last 30 days, you&apos;ll receive the address to ship to through the US Postal Service.Once shipped, please allow 7&#xA0;business days for the US Postal Service to return the item to our warehouse near Denver.&#xA0;Once we receive it, we rush to process your refund that day. Your refund will be reflected in the original payment method used for the purchase.

When will I get my refund once I return my product?

If your order has been shipped to an incorrect address, we recommend first updating your correct address in your account to prevent future errors. Unfortunately, once a package is with USPS or any carrier, we cannot change the shipping address. We ad

If your order has been shipped to an incorrect address, we recommend first updating your correct address in your account to prevent future errors. Unfortunately, once a package is with USPS or any carrier, we cannot change the shipping address. We advise waiting to see if the delivery is refused by the current resident so it can be returned to our warehouse. Once we receive the returned package, we will issue a refund or reship your order to the correct address.

Money Back Guarantee, Cancels, Returns, Refunds, Shipping, & Lost Orders